Sarahah is the latest rage in the world of social media. Designed with the purpose of offering positive feedback and constructive criticism it has 300 million users and counting. What makes it exciting and possibly intimidating is that the comments are anonymous and therefore it is for the user to make sense of what is being said and decide whether to use it or just ignore and move on. As with any such open medium, there is much trolling that comes with some useful feedback.
Corporates have been using their own version of Sarahah for a while; it is called the 360 degree feedback. Deployed using technology that enables one to solicit feedback from stakeholders all around, it is essentially a tool to enable development of the individual. Feedback in this case too is anonymous but in most cases users do get a sense of which group is it coming from- Customers, peers, Leaders etc. The idea of course is to reflect on the feedback received and then creating a development plan of sorts. Read more